Goods can be returned or exchanged within 14 business days.
If you want to return or exchange a purchased item, please contact knopkute777@gmail.com or +370 611 68251.
Be sure to include the order date and order number, the items purchased, and the reason for the return/exchange.
The following conditions apply to returned or exchanged goods:
- The item must be unused.
- The product must be undamaged.
- The product is packed in original packaging.
- Returned or exchanged goods must be of the same appearance and complete.
The costs of returning or exchanging goods are borne by the customer. Only the amount paid for the goods will be refunded. Shipping costs are not reimbursed.
Money for a returned item that meets the requirements is transferred within 5-14 calendar days.
If you have any questions about returning goods, please write to knopkute777@gmail.com.